Total 360 Security

1. Introduction

Total 360 Security ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our security assessment platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name and email address
Organization information (company name, industry, size, location)
Account credentials
Payment information (processed securely through third-party providers)
Communications with our support team

2.2 Assessment Data

When you use our Service, we collect:

Security assessment responses and questionnaire answers
Uploaded documents for AI analysis
Generated reports and findings
Progress metrics and historical data

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our Service:

Log data (IP address, browser type, pages visited)
Device information (operating system, device identifiers)
Usage patterns and feature interactions
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

Provide the Service: Process assessments, generate reports, and deliver security recommendations
AI Analysis: Use your assessment data to generate personalized security findings and recommendations
Account Management: Create and manage your account, process subscriptions
Customer Support: Respond to your requests and provide technical assistance
Improve the Service: Analyze usage patterns to enhance features and user experience
Communications: Send service updates, security alerts, and marketing communications (with your consent)
Legal Compliance: Comply with applicable laws and regulations

4. AI and Data Processing

Our Service uses artificial intelligence to analyze your security assessments. When you submit assessment data:

Your data is processed by AI models to generate security findings and recommendations
Assessment responses are analyzed to identify security gaps and risks
We do not use your specific assessment data to train our AI models
AI processing is conducted securely with appropriate safeguards

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors who perform services on our behalf, such as:

Cloud hosting providers
AI and machine learning services
Payment processors
Email and communication services

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Secure cloud infrastructure
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you cancel your subscription:

Your account data will be retained for 90 days to allow for reactivation
Assessment data and reports will be permanently deleted after 90 days
Billing records will be retained as required by law

8. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Receive your data in a structured, machine-readable format
Opt-out: Unsubscribe from marketing communications
Object: Object to certain processing of your information

To exercise these rights, please contact us at [email protected].

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

Maintain your session and keep you logged in
Remember your preferences and settings
Analyze usage patterns and improve the Service
Provide personalized content and recommendations

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Service.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your information remains protected.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: 1617 Park Place Ave #110-11, Fort Worth, TX 76110